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ConceptGet a handle on cell phone etiquette in the workplace

Posted in : Cell Phone Etiquette

(added last year!)

The etiquette police who are trying to keep up with the rapidly evolving world of mobile devices and their effect on the workplace probably would say the same. They may not be able to define what is considered bad manners, but they know the terrible behavior when they see an employee's e-mail, text, tweet, blog entry, Facebook posting or YouTube video -- or see someone trying to create one on the fly.

It appears others do, too. A recent Intel survey found that 9 of 10 Americans report they've seen others misuse technology; 75 percent agree that mobile etiquette is worse than it was a year ago. The results don't surprise Lisa Grotts, a certified etiquette consultant.

"Welcome to the new world," she says. "Someday a sociologist is going to have a heyday studying how our (etiquette) rules have changed because of technology and online communication."

Because technological changes are so constant, she thinks it's inevitable that some social and professional gaffes will be made.

"Bad manners are inescapable," she says.

The Intel study found that we're often aware of our own poor behavior. Almost 1 in 5 respondents report they know they're being rude but do it because everyone else does.

So it's a little difficult to gripe at a cubicle mate for talking too loudly on a cell phone when you've been guilty of doing the same thing -- or something equally obnoxious.

Adding to the problem: What may be OK in your social circles could be considered annoying in professional ones. Still, the Intel study found that it's worth making an effort to adjust your behavior when using your iPhone, BlackBerry, Android or other mobile device if you want to keep the peace in your office and not irk the boss. Of those participating in the survey, 65 percent say they get angry at those who are disrespectful toward others with their tech use.

So, even though your cubicle mate talks loudly on her cellphone or texts her boyfriend constantly, it doesn't mean you should do the same thing. Instead, taking the time to find a private place to have a private conversation may impress colleagues and your manager with your professionalism.

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(added last year!) / 456 views