Posts for 'Business Etiquettes' Category

Business Etiquette: The Personal Brand Revolution: A study out of USLA proves that…85% of all decisions are made with our eyes. Whether you like it or not, the personal brand you project affects others decisions as to your intelligence, character and ability and determines whether or not they want to do business with you. The way you dress, act and eat has a remarkable impact on the people you meet professionally and socially. This greatly affects how others treat you.

Without a winning personal brand strategy, I’ve seen client deals fall through, appointments cancelled and sales stagnate. If your personal brand (image) is not professional and congruent, attractive and attracting or you lack good manners and don’t have the proper dining etiquette you will be passed over - guaranteed. Therefore, to be competitive, to have a greater influence on others, attract more business and be more successful it’s critical that you pay greater attention to personal branding.

Read the complete story

Business Etiquette: The Personal Brand Revolution: A study out of USLA proves that…85% of all decisions are made with our eyes. Whether you like it or not, the personal brand you project affects others decisions as to your intelligence, character and ability and determines whether or not they want to do business with you. The way you dress, act and eat has a remarkable impact on the people you meet professionally and socially. This greatly affects how others treat you.

Without a winning personal brand strategy, I’ve seen client deals fall through, appointments cancelled and sales stagnate. If your personal brand (image) is not professional and congruent, attractive and attracting or you lack good manners and don’t have the proper dining etiquette you will be passed over - guaranteed. Therefore, to be competitive, to have a greater influence on others, attract more business and be more successful it’s critical that you pay greater attention to personal branding.

Read the complete story

Business travel is often a necessity whether you work for a Fortune 500 company or own a small home based business. Only so much business can be conducted by telephone, e-mail, computer and fax. There will come a day when you need to travel for business and how you conduct yourself will make all the difference in determining your success in getting that new client or sealing the deal.

Always remember that you are representing your company during your entire journey, starting and ending with your trip to and from the airport. Be considerate to airline personnel, hotel porters, restaurant employees and anyone else you meet on your trip. You never know when someone you meet may be related to the CEO of your client company or when someone you treat badly makes a formal complaint to your employer. Stay on your best behavior when you are traveling and you will build relationships that can impact the bottom line. As a bonus you will enjoy your trip a lot more when you treat others with courtesy and kindness.

Read the complete story

"To have respect for ourselves guides our morals; and to have a deference for others governs our manners." Lawrence Sterne, Irish novelist & satirist (1713 - 1768)

Etiquette, or good manners, is an important part of our day to day lives. Whether we realise it or not we are always subconsciously adhering to rules of etiquette. Much of the time these are unwritten; for example giving up your seat to a lady or elderly person, queuing for a bus in an orderly fashion according to who arrived first or simply saying "please" or "thank you". All are examples of etiquette; complex unwritten rules that reflect a culture's values.

Read the complete story

In the recent film Up in the Air, George Clooney plays a human resources consultant who prides himself on his ability to humanely deliver the difficult news that an employee has been let go. He sees his job simply: do his very best to turn a negative situation into something, anything more positive.

The film reinforces a lesson that many of us have learned in 2009 about the connection between human resources and brand management. The manner in which companies part ways with their employees has a potent and lasting effect on the former employee, employees who remain, and the brand.As we enter a new year, now may be the right time to take a second look at your company's exit process and your alumni program. Some lessons learned now could go a long way toward helping you make changes that will keep your former staff more loyal to the brand.

Read the complete story

The firm handshake in business and the social air-kissing maybe under threat! While these greetings are practised universally, in today’s world they both involve touching, an act which spreads the threatening H1N1 virus.

The handshake was designed as a greeting by the knights of the Middle Ages, a way to show that their right hand (clearly there was no place for the left handed!) was free of weapons, building trust. Today, this greeting involves pumping each other’s hands, the same hands which have touched doorknobs, cab doors, washroom taps and several other public spaces.

Socially, air kissing (pretence of kissing accompanied by the ‘mwah’ sound) is considered a shade warmer than a handshake and a wee bit less than a real kiss, reserved for familiar strangers only. While most people believe that air-kissing started with the swish set.

Read the complete story

This exciting one-day seminar/workshop  is for anyone, any age interested in acquiring the finer points and necessary skills for smooth social and business interactions,  and to handle challenging social encounters with style and panache. Know your protocol when dealing with visiting foreign dignitaries and clients.

Packed with up to-the-minute techniques to enhance your  professional presence to create best impressions, and be the ideal ambassador for your organization. Learn how to host chic and elegant functions. Participants will be taken through the intricacies of business entertaining and formal dining so that they gain absolute confidence in these areas.

Read the complete story

In today's competitive business climate and global economy, manners, dining skills, protocol and etiquette are playing a paramount role in day to day business encounters. Strategic alliances and corporate restructuring require that the savvy executive master the nuances of protocol in business and social situations. Manners Really Do Matter.

Knowledge of business etiquette and manners enhance personal effectiveness and adds to the bottom line. The manners and etiquette consultant of choice for Destiny's Child, Levi Strauss, Disney, Google, Hewlett Packard, the United States Pentagon, Cunard Cruise Lines and the Princess's at King Abdullah's Palace in Saudi Arabia.

THE ETIQUETTE OF GOOD BUSINESS Solid business relationships are nurtured with superior customer service and mastering the art of etiquette and the social graces. Add polish and presence to the substance and outclass the competition.

Read the complete story

International Etiquette provides awareness of customs observed by various cultures that can be the make-or-break of any business negotiation either at home or abroad.

Course Topics include:  Pre-meeting strategy; Clothing; Rank and status; Forms of address; Business introductions;

Eye contact; Handshaking; Body language; Gestures; Communication styles; Meetings; Customs; Dining; Tipping; Effective gift giving; Getting down to business.

Imagine a work day where the phone never stops ringing, you answer it 100 times, and just about every person on the line is blazing mad.Pat Andrews hears people say rude, crude, outrageous, slanderous things. And you, the American taxpayer, pay her to listen.

Andrews is a caseworker for U.S. Rep. John Dingell, the Dearborn Democrat who is the longest-serving member of the House of Representatives and a tireless advocate for health care reform. You may have caught Internet and TV snippets of irate Americans employing their inalienable right to say whatever they want during the health care debate. And that's as it should be.

As observers we can turn down the volume, change the channel and tsk-tsk away the display of bad manners. Andrews and other public servants can't. As a caseworker, Andrews specializes in handling immigration and passport issues for constituents. But lately many of her days have been spent taking calls from voters about health care.

Read the complete story